Glue · One Property Record
Glue captures what is physically in a hotel — every space, furnishing, appliance, building system, vendor, and document — and structures it into one verified record. Engineering, procurement, housekeeping, and the capital plan all read from the same place.
1 property · 38 spaces · 2,140 assets — furniture, equipment, and building systems · 61 vendors · 13 service level agreements · 412 documents
Furniture & fixtures
Equipment
Building systems
We’re renovating Restaurant 7210. Show me everything in it.
149 items across 14 types: 48 dining chairs (2019, good), 14 tables, 6 banquettes (reupholster due), 22 pendants, 2 walk-in coolers, the range line, lighting circuits — each with vendor, spec sheet, install date, condition, and replacement cost. Export to the capex plan.
Which rooms still have the old mini-bar?
18 of 42 Premier Kings are on the 2019 model; 24 were upgraded in 2025. Model, room list, and replacement cost for the remaining 18 attached.
Are replacement parts available?
Yes. Compatible sling for the spa loungers, Sand 04 — approved supplier and options attached. Same answer for a PTAC compressor or a pendant driver.
What needs replacing in the next 18 months?
$612k across 11 asset groups, ranked by condition and age: 14 PTAC units, 2 ice machines, a water heater, the spa loungers, restaurant banquettes. Same record, portfolio view.
The ice machine on 4 is down. Is it still under warranty?
Yes — installed Oct 2023, parts and labor through Oct 2026, compressor through 2028. Service contract, serial number, and the last three work orders attached.
Who is the vendor contact?
Approved rep, account number, service portal, and last order — for the HVAC contractor, the pool-equipment supplier, or the furniture maker alike.
How do we care for it?
Teak: mild soap and water, no bleach. Espresso machines: descale every 90 days. Product-specific care guides attached to each asset.
Most of this already exists. It just isn’t anywhere you can reach it.
It exists in a binder in the engineering office, in a folder of spec sheets, in a purchase order from 2019, and in the head of whoever has been here longest. That works until the day it doesn’t — a retirement, a resignation, a Sunday night when the person who knows isn’t answering.
Glue is where it goes so it stays after they do. The record is maintained by the team using it, which is the only reason it stays true.
What earns a record
An item earns a record if it has a warranty, a replacement cycle, or a vendor you’d call at eleven at night.
Everything else is just stuff. This is not an inventory project, and it does not start with a census of the building. It starts wherever it hurts — a zone, a system, the next capital project — and grows from there, because the record is built by the people already doing the work.
We’ll walk one building — your spaces, your assets, your vendors — and show you what the record looks like when it’s yours.
Illustrative property data. In the live product every count, date, and dollar figure comes from the hotel’s own verified record — Glue supplies the structure, the property supplies the facts.