The problem

Everyone does their part. The property still gets a binder.

A designer specs the products. A purchasing firm buys them. Every company in the chain does careful work — and what finally reaches the property is a document that's out of date the day it arrives.

Design

Designers craft the specs meticulously — every material, finish, dimension and care requirement.

Purchasing

Purchasing firms work tirelessly to procure it all and deliver on schedule. They hold the supplier relationships.

The property

And all of it arrives as a binder. Years of expertise flattened into a document that's out of date the day it lands.

What Glue does

Context at the moment someone needs it.

A torn chair stops being a mystery

Someone photographs a problem on the pool deck. The spec number, manufacturer, install date and warranty status are already attached — because Glue knows what's in that space.

The message to the supplier writes itself. No hunting through a binder to work out who to call.

ITEMKenzo Padded Sling Chaise
Tropitone · Pool Deck

SPEC #381532PS

INSTALLEDMarch 2023Under warranty

STATUSRequest sent to TropitoneAwaiting reply

A stain stops being a guessing game

Setup includes cataloging your chemical closet. So the answer isn't generic advice — it's the product that's actually on your shelf, at the right dilution, for the specific finish in that room.

And just as importantly, what not to reach for. Some of what's in a housekeeping closet will quietly void the warranty on the carpet it's being used on.

SURFACEGuestroom Carpet
Shaw Contract · nylonWarranty to 2030

USEEnzyme pre-spray
3rd Floor Housekeeping Closet

TOOLSWhite cotton towels only · extractor for the rinse

⚠ Avoid — on the same shelf

High-pH degreaser and chlorine bleach. Both degrade nylon fibre and void the Shaw warranty.

Patterns no one person could catch

Housekeeping flags something in seconds — photograph it, done. Because every flag ties to a specific product, the picture builds itself.

The same in-room refrigerator failing across six rooms in a season. A nightstand power module replaced in fourteen rooms — still under warranty in every one of them. Not because anyone missed it, but because it happened across three shifts and eleven people.

PATTERNIn-room refrigerator
6 failures · 5 months · 4 floorsReview

SPEND$3,030 across two service calls

VENDOR"Recommended full unit evaluation"

WARRANTYExpired May 2025Not covered

If you're building or renovating

This is the only moment the information all exists at once.

Everyone in the chain has it in front of them right now. Your designer, your purchasing firm, your contractor. Eight months from now it's a binder — and every month after that, it decays.

Capture it during the project

Specs are current and complete
Warranty start dates are known exactly
Vendor contacts are live relationships
Your purchasing firm still has the FF&E package open
Turnover punch list runs in Glue from day one

Or reconstruct it later

Whatever survived two GMs and a shared drive
Install dates inferred, not recorded
Warranties expired before anyone knew they existed
Reps have changed; contacts are stale
Somebody walks the property with a clipboard

Founding properties

We're onboarding a small first group.

Deliberately small, because we do the onboarding ourselves and we want to do it properly. Founding properties shape what gets built next.

✓We catalog your property. Assets, spaces, vendors and your chemical closet. You don't lift anything.

✓Founding pricing, locked. Per property, never per seat.

✓Direct line to the founders. Not a support queue.

✓Your roadmap input counts. Most of what's here came from property teams.

✓Ninety days. If it isn't earning its place, tell us and we stop.

✓Whole team access. Housekeeping, engineering, front office, management.

Book a 20-minute demo

You spent millions on your property. Protect it.